Frequently Asked Questions
PURE INTOX · FREQUENTLY ASKED QUESTIONS
Questions, Answered with Clarity.
Learn more about Pure Intox ingredients, formulation standards, essential oil use, product safety, certifications, orders, and shipping.
01
THE BRAND
About Pure Intox
Pure Intox is an aromatherapy and botanical wellness brand rooted in intentional ritual, thoughtful formulation, plant-based care, and sensory experience.
For Pure Intox, clean formulation means making thoughtful ingredient choices, maintaining transparent ingredient listings, and avoiding ingredients that do not align with the brand’s formulation standards.
- No parabens, phthalates, or synthetic fragrance
- Thoughtfully selected botanical and functional ingredients
- Transparent ingredient declarations
- Essential oils used intentionally and at appropriate levels
Pure Intox prioritizes botanical, mineral, and naturally derived ingredients. Some formulas also require carefully selected functional ingredients for preservation, stability, texture, or safe product performance.
Products that include aroma are scented with essential oils rather than synthetic fragrance unless specifically identified as unscented.
02
AROMATHERAPY
Essential Oils
No. Pure Intox essential oil singles are sold as pure, undiluted essential oils unless the product page clearly identifies a different format.
Batch documentation and GC/MS information are available upon request.
Pure essential oil singles should generally be diluted before topical use. Follow the product directions and use an appropriate carrier oil or finished topical product.
Ready-to-use products such as roll-ons, body oils, creams, and balms are formulated with essential oils already diluted at intended usage levels.
Begin with the experience you want to create—calm, focus, grounding, energy, comfort, or rest. Then review the aromatic profile and usage guidance on the product page.
You can also explore Pure Intox by mood, ritual, or collection to find a more guided starting point.
03
FORMULATION STANDARDS
How Products Are Developed
Pure Intox products are guided and curated by a Certified Professional Aromatherapist. Essential oil selection, aromatic balance, intended use, and appropriate usage levels are considered throughout product development.
Water-based emulsions, creams, gels, sprays, and other complex formulas may require functional ingredients for preservation, emulsification, solubilization, texture, or stability.
These ingredients are selected according to the needs of the formula and are disclosed in the full ingredient listing.
Full ingredient information is provided on each product page. Review the ingredient list before purchase or use, especially when managing known sensitivities or allergies.
04
USE WITH CARE
Usage & Safety
Skin sensitivities vary. Review the complete ingredient list and perform a patch test before broader use, particularly when trying a new product or using products with essential oils.
Discontinue use if irritation occurs.
Consult a qualified healthcare professional before using essential oils or aromatherapy products during pregnancy or while nursing.
Essential oil suitability varies by oil, age, species, health status, concentration, and method of use.
Diffuse only in a well-ventilated space, keep products out of reach, and consult a qualified medical or veterinary professional when specific guidance is needed.
05
PURCHASE SUPPORT
Orders & Shipping
We currently ship within the United States and Canada. Shipping rates are calculated at checkout. International orders may be subject to applicable duties, taxes, brokerage fees, or import charges assessed by the destination country or carrier.
Orders generally ship within 2–5 business days. Carrier transit time begins after the order has been processed and accepted by the shipping carrier.
Contact Pure Intox with your order number and the email address used at checkout so the order can be located quickly.
06
BRAND STANDARDS
Certifications & Commitments
Yes. Pure Intox is Leaping Bunny approved and committed to cruelty-free product development.
Pure Intox offers vegan products. Review each product page for the most specific ingredient and product-format information.
Pure Intox products are made in the United States. Our essential oils and botanical ingredients are thoughtfully sourced from regions around the world, with sourcing guided by botanical origin, quality, and availability.
STILL HAVE A QUESTION?
We’re Here to Help.
Reach out for product guidance, ingredient questions, order support, or help choosing the right ritual.

